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Latest Notice » Pending Payment Status via CIMB Clicks
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Pending Payment Status via CIMB Clicks
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Dear Valued Clients, |
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Please note that we are experiencing a technical issue with the payment module through CIMB Clicks. Hence, if you attempt to make a payment via CIMB Clicks, you might encounter a status of "Pending" or "Failed" even though the fund has been deducted from your bank account. |
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The following services are affected by this issue. However, CIMB Clicks via FPX is working fine. Alternatively, you may refer to this payment option HERE. |
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eDeposit
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eSettlement
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Market data subscription
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eIPO
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Please be assured that CGS will ensure your transactions are updated accordingly for instance, eDeposit amount will be credited into your trust account as long as the payment has been successfully deducted from your CIMB account. |
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We are currently working with CIMB Bank and vendor to resolve the issue and we will update once the issue is resolved. |
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In the meantime, if you have any questions or need further assistance, please feel free to reach out to your Dealer's Representative or our iTrade Call Centre. |
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Yours sincerely, |
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CGS International Securities Malaysia Sdn. Bhd. (Co. Reg 197901004504 | 48703-W).(formerly known as CGS-CIMB Securities Sdn. Bhd.)
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(A Participating Organisation of Bursa Malaysia Securities Berhad) |
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